What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. However, we will never ask you for your credit card information or any sensitive information regarding payments. We only use SWIFT bank wire transfers or PayPal as third-party payment processor. Your credit card info (if you do not have a PayPal account and decide to pay with your credit card) is only submitted to PayPal's safe and secure servers. You can always verify this by checking the URL address before making a payment, which should look something like "https://www.paypal.com/us/cgi-bin/webscr?cmd=...". For SWIFT bank wire transfers we may need your bank account info as required under standard SWIFT and banking practice norms.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We will never allow your resources to be used for any personal or business gain and are committed not to disclose or communicate any of your proprietary information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their client area control panel and going to the 'Edit Profile' page.

HIPAA Compliance

TranscriptionHelp.com is compliant with the Health Insurance Portability & Aaccountablity Act 1996. Please email to hipaa@transcriptionhelp.com to know in detail how we are compatible with the act and why is it necessary to be HIPAA-compliant.


File Encryption:

All audio and Text files are protected by 128 bit SSL encryption through. All use of the application is forced to occur using this secure, HTTPS protocol (SSL - secure socket layer) with 128-bit encryption strength. Attempts to access the application without SSL are redirected.

Passwords and Usernames:
To access any data on the TranscriptionHelp.com system, a valid username and password is required. All voice and text files are routed through our central data center to ensure privacy, integrity, and reliability.

Audit Trail:
Each file is monitored electronically by our audit trail. Each time a file is accessed the event is recorded (IP address, user id, date, time, elapsed time of event).

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.transcriptionhelp.com/terms.html

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

45-C, Devi Nagar
New Sanganer Road
Jaipur, Rajasthan 302019